Quality as competitive advantage

Be the customers first choice - over and over again

Our mission is to make quality a competitive advantage and to always be our customers’ first choice. 

Our Quality Strategy

For us, quality means that the customers can always rely on the quality of our products and services. From development and manufacturing to service and support, we adhere to high standards to ensure that our solutions are safe, reliable, and durable.

Our goal is to consistently meet our customers' expectations and requirements to their complete satisfaction and to build lasting trust through consistent quality. That is why we live a culture of quality based on prevention and reliability every single day—efficient and highly effective quality processes, methods, and tools help us do this. All of this enables us to align quality with business results and market expectations. First-class customer satisfaction is our reward for this.

A comprehensive portfolio of solutions

The integrated Viessmann Climate Solutions portfolio seamlessly combines our products and systems with digital services via connectivity and platforms. It therefore combines our origins and future in one clear structure. Our holistic approach and years of experience enable us to offer customized solutions for the individual needs of our customers and trade partners.

The Viessmann Climate Solutions product range for coolingventilation and energy and heating includes all types of energy sources and technologies to make a home comfortable and energy efficient. From conventional burner technology to electricity and heat generation to the use of solar energy, our offerings cover a wide spectrum. Additionally, we provide products and systems for commercial, industrial, and municipal sectors.

The Internet impacts all areas of our lives enormously. The same applies to the use and ongoing development of our products and systems. We ensure each and every Viessmann Climate Solutions device is upgradeable. As a result, it adapts better and better to individual user needs over the course of its service life and sets new standards in terms of comfort and climate protection. Connectivity is therefore a key element of our integrated solution offering. This enables our products to be seamlessly integrated into smart home networks and systems.

Our digital services complement the Viessmann Climate Solutions product range. They enable the user to control and monitor their systems comprehensively and conveniently. One prime example is ViCare. The intuitively designed app offers new ways to control the room temperature - at any time and from any location. With ViGuide, we provide our trade partners an innovative app for efficient online support.

The Viessmann Climate Solutions portfolio is complemented by our Service Solutions - a range of additional services with extra added value for users and partners. For example, Viessmann Wärme+Strom allows users to access the latest generation of heating and energy solutions without significant initial investments. ViShare combines our first-class technology with smart electricity tariffs and unites private electricity producers in a community. With Viessmann Leads & ViContact, we provide our partners with a tool that makes order management even easier and more efficient. Energiegestalter makes it quick and easy to register our electricity-generating systems.

Know-how and teamwork - a guarantee for success

It's not just in the Technikum that we work together on new, efficient energy and climate solutions. Working together is firmly anchored in our corporate culture. Only with the bundled expertise of our highly qualified employees across the various divisions can we achieve our goal. Like our portfolio of solutions, we also focus on the development of individual employees. This means that everyone receives the support they need to develop independently.

Professional development of employees and partners

Our comprehensive range of services is constantly evolving. The technical spectrum is becoming more complex and the product range broader. As a result, the demands on the qualifications of employees and partners are also growing. We offer seminars, courses and workshops at the Viessmann Climate Solutions Academy to expand know-how and keep skills at a consistently high level. We have been doing this successfully since the 1960s. Our training services. However, we not only offer our learning services on site in Allendorf (Eder), but also via our digital training platform, the learning room.

Award-winning products and services

We are constantly working to offer our customers and partners the best products and services - always with sustainability in mind. We are therefore proud that our products and services have won numerous awards over the decades. Below you will find a selection of awards.

In 2023, Viessmann Climate Solutions was awarded the "Golden Partnership Certificate" for the 17th time in a row as the No. 1 specialist trade partner. Every two years, the industry service "markt intern" conducts a survey of many thousands of specialist heating companies in the run-up to the ISH (international sanitation and heating fair). The manufacturers' performance is assessed in various product and service categories.

The iF Design Award design competition has been organized by IF International Forum Design GmbH since 1953 and is regarded as a global symbol of design excellence. In 2021, Viessmann Climate Solutions won the design award for the new generation of Vitocal heat pumps. Other Viessmann Climate Solutions products have also won the IF Design Award. In 2024, for example, the Vitocal 250-A PRO stood out in the large heat pump product category.

In 2020, Viessmann Climate Solutions received the Design Plus Award for the Vitocharge. The storage system was not the first Viessmann Climate Solutions product to win the design award. The Vitovalor PT2 fuel cell heating system won over the renowned German Design Council a year earlier.

Certificates and documents at a glance

We provide important documents for download below:

How we live sustainability

Our approach to global sustainability challenges is based on our sustainable climate and energy solutions. In doing so, we focus on climate change and many other challenges.

More about our approach!
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